Loving your pets means getting them the best products in the market and West Paw was established with the same vision of providing pet lovers everywhere with only the best! West Paw is a manufacturer of pet products based in Bozeman, Montana. Compared to other pet products manufacturers, West Paw is a relatively small company but that simply means that its dedicated workforce has a committed and singular focus. The West Paw company owners and employees are pet lovers, so their products are high quality and safe for your pets.

West Paw product line includes numerous styles of round dog beds, bumper beds, nesting beds, dog mats, small dog sweaters, dog chew toys, unstuffed dog toys, plush dog toys, tough dog toys, active dog toys, and holiday gifts for dogs. The dog beds are made of eco-friendly materials and many come in a great selection of colors. For example, the West Paw Eco Nap dog bed comes in six sizes and in six wonderful hues like loganberry, fiesta, pearl and more. These colors are up to the minute in terms of interior décor trends so they’ll bend in wonderfully with your home’s accessories. The company also offers cat beddings, cat mats, cat toys, and holiday gifts for cats. Aside from its product line for dogs and cats, West Paw has T-shirts, blankets, and tote bags just for you, the pet owner. All of its products have passed the standards set by Oko-Tex, an independent organization that tests each product for 100 hazardous substances. Every material and element used in all of its products is guaranteed to be safe and non-toxic.

West Paw is committed to providing you with the best products available in the market today. The company is wholeheartedly dedicated in serving the community where it is located and to preserving the environment. It participates in local community charity endeavors which are very important to West Paw and its employees. West Paw prides itself on being a company that manufactures the best products for your pets and is at the same time a very positive force in its community.

AtoZ RETURN POLICY

30 DAY NO HASSLE MONEY BACK GUARANTEE

If you are unsatisfied for any reason in the first 30 days, simply call us at 1-877-434-2869 and we'll process your return immediately. 

While we work ceaselessly to ensure that every AtoZ purchase meets your absolute satisfaction and represents the pinnacle of quality, convenience, and value, we understand that there are rare occasions that might require you to return merchandise.

Original makes it easy: If you are ever dissatisfied with an AtoZ purchase, you can return new, unused and resealable items within 30 days of delivery for a full and complete refund. We do require shipment in the original packaging. We know it's tough, but if you can resist ripping open boxes like a kid on Christmas morning, any potential return will be a lot easier.

Monograms and things that melt: Like most vendors, we are unable to accept returns on perishable or personalized items. If, however, the return is the result of an error on our part, we'll gladly pay shipping costs.

Damaged goods? In the unlikely event that your purchase is damaged or malfunctioning, we are here to help. Our peerless team of service reps will get you the shipping labels, addresses, and any other info you need to make that process as painless as possible. Usually, they'll get a replacement out to you pronto, or help get a full refund if warranted.

An important note on returns due to damage: In order to get free return shipping, items must have been delivered in a damaged state. Take the extra few minutes to inspect your product before signing off on the delivery receipt! All AtoZ products returned under this policy are eligible for a refund. This may include a virtual in-store credit or credit to the original payment method, which we will process once receiving your purchase.

Returning a product purchased with a gift certificate? You will receive an AtoZ store credit.

Returning a gift? You can get an AtoZ credit, or ask to credit the gift-giver's original payment method.

Our tough, durable Zogoflex products, the Hurley, Huck,Zisc and Bumi do come with a one-time replacement guarantee. Please contact customer service for more information on this guarantee. On beds and other toys, normal wear and tear or damage incurred by your pet’s play is to be expected, and therefore not covered under our guarantee. We recommend supervised play for all our toys.